Terms & Conditions

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1. Introduction

These Terms and Conditions govern your use of the website at surfaceiq-pure.co.uk, operated by SURFACEIQ PURE LTD (company number 17360424), a private limited company registered in England and Wales.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

2. About SurfaceIQ Pure LTD

SURFACEIQ PURE LTD is a private limited company incorporated in England and Wales with company number 17360424. The company's registered office is The Firs, Sarson Lane, Weyhill, Andover, SP11 8DY, United Kingdom. This is an administrative registered office address only and is not a public-facing premises, cleaning depot, vehicle yard or walk-in customer service facility.

The company's nature of business is specialised cleaning services (SIC 81222).

3. Website Use

This website is provided for general informational and enquiry purposes in relation to SurfaceIQ Pure LTD's specialised cleaning services. You may use this website for lawful purposes only. You must not:

  • Use this website in any way that is unlawful, harmful, fraudulent or deceptive
  • Attempt to gain unauthorised access to any part of this website or its systems
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Use this website to collect or harvest personal data from others
  • Upload or transmit any malicious code, virus or harmful material

4. Content Accuracy

The content on this website is provided for general informational purposes only. While we endeavour to keep information accurate and up to date, we make no representations or warranties regarding the completeness, accuracy or currency of the content. We reserve the right to update or modify content at any time without notice.

5. Cleaning Enquiry Process — Important Disclaimers

This website provides information about specialised cleaning services and supports a cleaning enquiry process. The following apply to all enquiries and website content:

  • No guarantee of availability — Submission of an enquiry does not guarantee cleaning availability, capacity, scheduling or acceptance of any cleaning work.
  • No guarantee of results — No guaranteed cleaning outcomes, guaranteed spotless results, guaranteed stain removal, guaranteed deposit returns, guaranteed tenancy inspection outcomes or guaranteed property presentation results are implied or promised through this website or any enquiry submitted.
  • No fixed pricing — No fixed prices, fixed quotes or guaranteed pricing are implied through this website. Specific pricing and costs should be confirmed directly as part of any cleaning arrangement.
  • No same-day or 24/7 service implied — No same-day cleaning, 24/7 availability or guaranteed turnaround times are implied, offered or promised through this website.
  • No insurance or DBS claims — No claims of full insurance coverage, public liability insurance, employer liability insurance, DBS-checked operatives or any specific insurance or vetting status are made through this website unless explicitly stated and confirmed.
  • No COSHH, infection-control or medical-grade claims — No claims of COSHH certification, infection-control certification, medical-grade cleaning, clinical cleaning, biohazard cleaning, trauma cleaning or any specialist hygiene certification are made through this website.
  • No mould remediation guarantee — No mould remediation guarantees, damp treatment guarantees or related specialist outcomes are implied or promised.
  • No industrial cleaning specialist claims — SurfaceIQ Pure LTD does not represent itself as an industrial cleaning specialist, large contractor or major facilities management provider.
  • Staff, fleet and depot — No specific team size, vehicle fleet, cleaning depot, specialist equipment inventory or operational infrastructure is implied or promised through this website.
  • Website imagery — Any cleaning, interior, surface or property imagery used on this website may be illustrative and should not be interpreted as evidence of actual SurfaceIQ Pure LTD completed work, clients, staff, vehicles, specialist certifications or cleaning outcomes.

All specific cleaning scope, access arrangements, products, methods, timing, cancellation terms, payment terms and cleaning expectations should be confirmed directly and in writing for any cleaning arrangement.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, design elements and code — is the intellectual property of SURFACEIQ PURE LTD or is used with appropriate permission, and is protected by applicable copyright and intellectual property laws. You may not reproduce, copy, distribute or commercially exploit any content from this website without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by applicable law, SURFACEIQ PURE LTD and its directors shall not be liable for any direct, indirect, incidental, consequential or special damages arising from your use of, or inability to use, this website or any content on it. This includes, but is not limited to, loss of data, loss of business, loss of profits or any other losses.

Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or any other liability that cannot lawfully be excluded or limited.

8. External Links

This website may contain links to third-party websites. These links are provided for convenience only. SURFACEIQ PURE LTD has no control over and accepts no responsibility for the content, privacy practices or accuracy of third-party websites. The inclusion of a link does not constitute endorsement of the linked website.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

10. Cookies

This website may use cookies. Please see our Cookie Policy for details.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms and Conditions or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to this page. Continued use of this website following any changes constitutes acceptance of the updated terms.

13. Contact

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: [email protected]
  • Company: SURFACEIQ PURE LTD, company number 17360424
  • Registered office: The Firs, Sarson Lane, Weyhill, Andover, SP11 8DY, United Kingdom